MS Dynamics.
Job ID :
2141
Date of Posting: Mar 6th, 2016
Location :
Baton Rouge, LA
Level :
Experienced Professional
Job Category :
Information Technology
The IBM Client Innovation Center in Baton Rouge has an immediate
opportunity for an experienced forward thinking Microsoft Dynamics Customer
Relationship Management (CRM) Lead with a passion for growth and innovation.
Join our team and utilize leading-edge technology to configure, develop,
deliver and support applications for our clients in areas such as Mobile, Big
Data, Cloud Computing or Smarter Commerce. Our clients are some of the world’s
leading companies and you will be part of challenging projects to build and
support technical solutions for their needs.
The successful Microsoft Dynamics Customer Relationship Management (CRM) Lead will:
The successful Microsoft Dynamics Customer Relationship Management (CRM) Lead will:
·
Analyze and interpret business
processes and requirements
·
Configure and develop in test and
production environments
·
Act as primary point of contact for
Dynamics CRM related issues and inquires
·
Advise client on fit-gap solutions
·
Identify opportunities for
improvement and understanding the functional capabilities and limitations of
Dynamics
·
Perform detailed business
requirements analysis and design
·
Drive functional improvements and
identify areas for process development within the Enterprise Resource Planning
(ERP) system
In addition, the candidate must have experience in a customer facing
role, helping customers design and create their solutions. Must be a
self-starter, able to complete assignments with minimal supervision. Also must
be able to mentor and lead more junior members of the team.
IBM Global Business Services helps top-tier clients solve their most complex business and technical issues. As aMicrosoft Dynamics Customer Relationship Management (CRM) Lead, the candidate will deliver innovative business consulting, business process design, systems integration, and application design and management to leading commercial and public sector organizations in 17 industries worldwide. With access to resources that only a global leader can provide, as a consultant you will learn valuable skills, gain access to a vast and diverse network of talented professionals, and enjoy unparalleled career, training, and educational opportunities.
The IBM Client Innovation Center is an in-bound delivery model where we support our clients from our Baton Rouge, Louisiana center. However, some travel is expected and all candidates must be willing and able to travel to meet our client needs across the US. Travel is typically related to knowledge transfer and training at the client site (Monday thru Friday). You are expected to travel an average of 50% of the time. No remote opportunities exist. Join a leader. Consult with us. Help build a smarter planet along the way.
IBM Global Business Services helps top-tier clients solve their most complex business and technical issues. As aMicrosoft Dynamics Customer Relationship Management (CRM) Lead, the candidate will deliver innovative business consulting, business process design, systems integration, and application design and management to leading commercial and public sector organizations in 17 industries worldwide. With access to resources that only a global leader can provide, as a consultant you will learn valuable skills, gain access to a vast and diverse network of talented professionals, and enjoy unparalleled career, training, and educational opportunities.
The IBM Client Innovation Center is an in-bound delivery model where we support our clients from our Baton Rouge, Louisiana center. However, some travel is expected and all candidates must be willing and able to travel to meet our client needs across the US. Travel is typically related to knowledge transfer and training at the client site (Monday thru Friday). You are expected to travel an average of 50% of the time. No remote opportunities exist. Join a leader. Consult with us. Help build a smarter planet along the way.
Required Technical and Professional Expertise
·
3-4 years of experience with
Microsoft CRM and related systems
·
1-2 years of MS SQL RDBMS query
languages
·
Experience with the Microsoft .Net
stack
·
Experience with documentation of
functional/solution design and system/integration/testing for MS Dynamics
applications
·
2 years lead experience
Preferred Technical and Professional Experience
·
Microsoft CRM Certification MB2714
Required Education: Bachelor's Degree
IBM's unparalleled ability to bring together deep business insight,
advanced research, analytics, and technology enables IBM Global Business
Services to help position its clients for the future. We leverage the proven
roadmaps and frameworks that have been developed across 17 industries and the
unique combination of skills and experiences of our teams in over 170 countries
- unmatched capabilities. When you join IBM, you'll partner with our clients,
and leverage these capabilities to deliver real business value.
As a member of the world's leading and largest consulting organization,
you'll tap into resources that only a global leader like IBM can provide: access
to a vast and diverse network of talented professionals; enjoy unparalleled
career opportunities; be provided with ongoing training and education that
you'll need to succeed; and work on some of the most interesting projects on
the planet, helping everyone from organizations to local governments, work
smarter.